- Open the Login page.
- Press Reset password.
- Enter the email address on your account and submit.
- Open the email and follow the link.
- Type a new password twice and save.
The link is single-use and expires. If it has, simply request another.
No email arriving? See I did not receive the verification email — the same causes apply.
If the link does not work
- The link is single-use — if you opened it twice, request a new one.
- It expires. An old email will not work; request a fresh one.
- Open it in the same browser you will sign in with.
If no email arrives
- Check spam.
- Confirm you used the address you registered with.
- Search the whole mailbox for “Baipar” rather than scrolling.
- Wait five minutes and try once more.
Still nothing? Some work and school mail servers reject automated mail. Write to the support address on the support page.