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Address & service areas

My address is not found in the suggestions

Try a nearby recognised address or the street without the unit number, then move the map pin.

1 min read Updated 5 days ago

The address box only accepts entries from its suggestion list, and new or rural addresses are sometimes missing from it.

  1. Drop the unit or suite number and search the street address alone.
  2. Try the street and city without the postcode.
  3. Try a well-known neighbouring building or a junction nearby.
  4. Check the Map Preview and confirm the pin is close enough.

The unit number belongs in your description anyway — “Unit 4, behind the pharmacy” helps a visitor far more than it helps the map.

Still nothing? Open a support ticket with the full address and we will look at it.

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