The fastest route is a support ticket, because it arrives with your account attached and we can see what you see.
- Sign in and open the dashboard.
- Go to Settings → Support.
- Write your message and attach a screenshot if it helps.
- Send it. Replies arrive by email and appear on the same ticket.
If you cannot sign in
The support page carries a plain email address for exactly that case. It needs no account, which matters when the problem is that you cannot get into your account.