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Events & tickets

How do I edit or cancel an event?

Dashboard → Listings → Events, open the event and change it, or delete it.

1 min read 1 section Updated 5 days ago
  1. Open Listings → Events.
  2. Press the event to open Edit Event.
  3. Change the details, or delete it.
  4. Save.

For a cancellation with tickets already sold, edit the title to say “CANCELLED” and explain in the description before deleting, so people who bought a ticket understand what happened.

Cancelling an event with tickets sold

  1. Edit the title to begin with CANCELLED.
  2. Explain in the description what is happening about refunds.
  3. Contact ticket holders using the event orders screen.
  4. Only then consider deleting it.

Deleting first removes the page people are checking, which turns a cancellation into confusion.

For a recurring event that has simply ended, edit Repeat Until rather than deleting the whole thing.

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Where do I see who bought tickets?

The event orders screen in the dashboard lists every order for your events.

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What should I write in an event description?

What happens, who it is for, what it costs, and exactly where to go on arrival.

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How do I add an event?

Dashboard → Listings → Events → Add Event. Choose the listing, add a title, description and dates.

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