The section “If you are not happy” on the Privacy screen names who to write to and gives their address.
You can also open a support ticket, but the named privacy contact is the right route for a formal complaint.
Where to look
- Open Settings → Privacy.
- Scroll to “If you are not happy”.
- Use the named contact and address shown there.
What to include
- The email address on your account.
- What you think was handled wrongly.
- What you would like done about it.
A support ticket also reaches us, but the named privacy contact is the correct route for a formal complaint.