How do I approve or cancel an appointment?

Each appointment in Bookings carries the actions you need:

• Approve — confirms it. Use this promptly.
• Completed — mark it after the customer has been.
• No show — record that they did not arrive.
• Cancel — cancel the appointment.

Keeping these current is what makes the counts on the tabs mean anything.

1. Open Bookings and check the Waiting tab first.
2. Approve everything you can honour.
3. Cancel anything you cannot, so the customer is not left waiting.
4. At the end of the day, mark yesterday’s as Completed or No show.

Keeping this current is what makes the counts on the tabs mean anything, and what stops a customer turning up to a slot you did not know about.